FAQs

1. How do I change my details?

1. How do I change my details?

When you sign in to your account, click the Settings. Here you can change your password, contact details, and even how you’d prefer us to contact you. If you forget your password, don’t worry it happens to all of us! You can get a reminder by clicking the forgotten your username or password link on the sign in page.

2. Where’s my order?

2. Where’s my order?

You can view your recent orders in the Orders section in your account. This will show your current orders in progress and your completed orders. You can check the progress of current orders here, and you can create reorders of old jobs using the same graphic files.

3. How much does delivery cost?

3. How much does delivery cost?

All our prices include collection from your local Islamabad Printers Shop, for our guaranteed turnaround times. However, if you need it delivered to a different address or you need it delivered sooner than our guaranteed turnaround times, we can provide this service at an extra cost. Contact us to get information about delivery and collection.

4. How can I pay?

4. How can I pay?

We are happy to accept payment in the form of cheques, cash, Online Bank transfers, Easypaisa, and UBL Omni. We require full payment before we start work. All our online payments are conducted through one of our trusted and secure online payment gateways; PayPal or Stripe.

5. How can I contact you?

5. How can I contact you?

You can contact us directly and in person by visiting your local Islamabad Printers Shop. However, we’ve also made a contact form that you can fill out to ask about partnering with us, technical difficulties or sales inquiries. Just visit our contact us page.

6. What are your opening times?

6. What are your opening times?

Thursday 9AM–11PM
Friday 9AM–11PM
Saturday 9AM–11PM
Sunday Closed
Monday 9AM–11PM
Tuesday 9AM–11PM
Wednesday 9AM–11PM
But if you submit your order online. We can process your orders online at any time, but our guaranteed turnaround only includes working days.

space